Terms of Service

Last updated: April 2026

These terms govern the services provided by GALOR ("we", "us"), a product engineering studio registered in Slovenia. By engaging our services, you ("the client") agree to these terms.

Services

GALOR provides web development, application development, AI integration, and related digital engineering services. The specific scope, deliverables, and timeline for each project are defined in a written proposal or statement of work agreed upon before work begins.

We reserve the right to decline projects that fall outside our expertise or capacity.

Pricing and Payment

All projects are quoted at fixed prices in EUR. Payment terms are 50% upfront before work begins, and 50% upon delivery and acceptance of the final product.

For ongoing sprint engagements, billing occurs every two weeks. Invoices are due within 14 days of issue.

If payment is not received within 30 days of the due date, we reserve the right to suspend work and withhold deliverables until the outstanding balance is settled.

Intellectual Property

Upon full payment, the client receives 100% ownership of all source code, designs, and documentation produced during the project. This includes deployment scripts, configuration files, and database schemas.

We retain the right to use general techniques, tools, and knowledge gained during the project. We do not retain copies of client-specific code or data after handover, unless agreed otherwise for maintenance purposes.

Third-party libraries and open-source components used in the project are subject to their respective licenses.

Warranties

We warrant that all work will be performed with professional skill and care. Deliverables will function as described in the agreed scope for 30 days after delivery.

During this 30-day period, we will fix bugs and issues related to the delivered scope at no additional cost. Issues arising from client modifications, third-party service changes, or requirements outside the original scope are not covered.

Limitation of Liability

Our total liability for any claim arising from our services is limited to the total amount paid by the client for the specific project in question.

We are not liable for indirect, consequential, or incidental damages, including lost profits, lost data, or business interruption, regardless of the cause.

We are not responsible for damages caused by client-side modifications to delivered code, third-party service outages, or circumstances beyond our reasonable control.

Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This obligation survives the termination of the agreement for a period of 2 years.

Termination

Either party may terminate the agreement with 14 days written notice. Upon termination, the client pays for all work completed up to the termination date and receives all deliverables produced to that point.

Governing Law

These terms are governed by the laws of the Republic of Slovenia, without regard to conflict-of-law principles. Any disputes arising from or related to these terms or the services provided will be resolved exclusively by the courts of Ljubljana, Slovenia.

Language precedence: the English version of these terms is the authoritative original. Translations (Slovenian, German, Polish, Croatian, and others) are provided for convenience; in case of any discrepancy the English text prevails.

Cancellation: monthly retainer engagements (per pillar) may be cancelled by either party with 30 days' written notice after any initial pilot period has concluded. Fixed-scope audits and one-off deliverables are non-cancellable once work has begun, subject to the money-back-if-no-outcome guarantee described in the individual offer.

Contact

For questions about these terms:

Email: hello@galor.agency

GALOR, Slovenia