Hospitality
Many guests of Vital Resort, an aparthotel in Moravske Toplice, ask for a stay by e-mail. We built an AI system that reads each enquiry and prepares the booking, so reception only checks it and confirms.
We built an AI system that reads a guest's e-mail enquiry and prepares the booking from it. Reception checks the prepared booking and confirms it. Nothing is booked without a person approving it.
The resort's public website and its online booking form are not our work. Our system handles the enquiries that arrive by e-mail.
“Guests wrote to us and someone had to retype every request into the booking system. Now the e-mail arrives as a prepared booking and reception only confirms it. The team got its time back for the guests standing in front of them.”