Servikom Kompresorji - Compressor Parts Documentation System
How we built a comprehensive parts documentation and inventory system for Servikom in just 10 days.
The Challenge
Servikom Kompresorji, a leading industrial compressor service provider in Slovenia, was drowning in paper-based documentation. Technicians spent valuable time searching through physical catalogs and filing cabinets to identify parts for repairs.
Their service efficiency was suffering. Every repair job required manual lookup of compressor models, part numbers, compatibility information, and supplier details. This process was slow, error-prone, and impossible to scale.
Key problems:
- Paper-based parts catalogs scattered across multiple locations
- No centralized database of compressor models and compatible parts
- Technicians wasting 15+ minutes per job on parts identification
- Frequent ordering errors due to manual part number entry
Our Approach
Day 1-2: Discovery
We shadowed Servikom's technicians during actual service calls. We watched them flip through catalogs, make phone calls to suppliers, and manually cross-reference part numbers.
The insight was clear: they needed a digital system that mirrored how technicians actually think — start with the compressor model, drill down to the component, find compatible parts.
Day 3-4: Architecture
We designed a hierarchical database structure:
- Compressor manufacturers and models
- Component categories (filters, valves, seals, etc.)
- Part numbers with cross-references
- Supplier information and pricing
The interface was designed for speed — large touch targets for use with gloves, search-first navigation, and offline capability for warehouse use.
Day 5-7: Development
Built on Next.js with Supabase for the backend:
- Full-text search across all parts and models
- QR code scanning for quick compressor identification
- Photo documentation for each part
- Export to PDF for customer quotes
Day 8-9: Polish
Tested with actual technicians in the field. Made the buttons bigger, improved search results ranking, and added frequently-used parts shortcuts.
Day 10: Launch
Deployed and trained the team. Within hours, technicians were using the system on their tablets during service calls.
The Results
The parts documentation system transformed Servikom's service operations:
- Parts lookup reduced from 15 minutes to 30 seconds — instant search across all catalogs
- 100% documentation coverage — all compressor models and parts now digitized
- 67% increase in daily service capacity — from 3 to 5 jobs per technician
Client Testimonial
"GALOR delivered exactly what we needed for Servikom. Fast, professional, and they understood our requirements from day one. The direct communication made everything smooth." — Matjaž Strah, Owner & CEO, Servikom Kompresorji
Key Takeaways
- Follow the workflow — designing for how technicians actually work made adoption instant
- Mobile-first for field work — large buttons and offline support are essential for industrial environments
- Data entry is the hard part — we built bulk import tools to migrate existing catalog data quickly